Refund Policy

1. Satisfaction Guarantee

• If you’re unsatisfied with your service, notify us within 24 hours of completion. We’ll either:

  • Re-clean the affected area at no cost, or

  • Issue a partial refund (determined case-by-case).

2. Eligibility for Refunds

Valid reasons:

• Unfinished or incorrectly performed service (per agreed-upon scope).

• Damage caused by our team (must be reported immediately with photo proof).

Non-eligible scenarios:

• Pre-existing damage or vehicle issues disclosed after service.

• Changes of mind (e.g., "I didn’t like the smell of the product").

• Cancellations with less than 24 hours notice (deposit forfeited).

3. Processing Refunds

• Approved refunds will be issued within 5 business days via the original payment method.

• Deposits for cancelled appointments are non-refundable but may be applied to future services.

4. Weather-Related Cancellations

• No penalties for rescheduling due to rain/extreme weather.